Privacy Policy
Last updated: October 24, 2025
This Privacy Policy explains how Videolink ("we", "us") collects, uses, and protects personal data. We operate in Vilnius, Lithuania and process data in accordance with the EU General Data Protection Regulation (GDPR).
Data we collect
- Contact data (name, email, phone) when you submit our contact form or email videolink@videolink.ink.
- Project data you share in briefs and file transfers.
- Usage data from cookies or similar technologies (see our Cookie Policy).
Why we use your data
- To respond to enquiries and deliver contracted services.
- To manage billing and administration.
- To improve our website and services.
- To comply with legal obligations.
Legal bases
- Contract (Article 6(1)(b)) for project communications and delivery.
- Legitimate interests (Article 6(1)(f)) for site security and improvement.
- Consent (Article 6(1)(a)) for optional cookies and marketing.
Sharing
We do not sell your data. We may share it with processors (e.g., secure file transfer or accounting tools) under data processing agreements and only as necessary.
International transfers
Where processors are outside the EEA, we rely on adequacy decisions or Standard Contractual Clauses.
Retention
Project and accounting records are typically kept for 7 years; enquiry emails for up to 24 months unless you ask us to delete them sooner.
Your rights
- Access, rectification, erasure
- Restriction and objection
- Data portability
- Withdraw consent (where processing is based on consent)
- Lodge a complaint with the Lithuanian State Data Protection Inspectorate
Contact
Questions or requests: videolink@videolink.ink.